PrivacyPolicy

EffectiveDate: September 2024

Luasai ("we," "us," or "our") operates the website www.luasai.com (the "Site"). This Privacy Policy explains how we collect, use, and protect the personal information of our business professional users and others who visit our Site.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: This includes name, email address, phone number, and any other details you provide through forms on our Site.
Usage Data: We collect information automatically through cookies and analytics tools about how you interact with our Site. This includes IP addresses, browser type, and behavior on the website.
Marketing and Advertising: We may use your information to provide personalized content, offers, and targeted advertising via platforms such as Google and LinkedIn.

2. How We Collect Information

We collect data through:

Forms: When you provide your personal information via forms on our Site. Consent is required for submitting email and phone information.
Cookies: We use cookies and similar tracking technologies to collect usage data and personalize your experience.
Analytics Tools: We use Google Analytics and similar tools to understand user behavior and improve our services.

3. Why We Collect Information

We collect your information for the following purposes:

To provide and improve our services.
To deliver relevant marketing content and advertising.
To communicate with you about updates, promotions, and relevant information.

4. Data Sharing with Third Parties

We may share your data with trusted third parties, such as:

Service Providers: We may share your information with third parties like Google andSalesforce.com, who assist us with cloud storage, analytics, and advertising services.
Marketing Partners: Data may be shared for targeted advertising purposes, including with Google Ads and LinkedIn Ads.

5. User Consent and Control

Email and Phone Data: You must provide explicit consent when submitting your email and phone number via our forms.
Opt-Out Options: Users may opt out of marketing communications by following the unsubscribe instructions in emails or by submitting a request via our contact form.

6. Data Retention and Deletion

We retain your data only as long as necessary for the purposes outlined in this policy. Upon your request, we will delete your data from our systems.

7. Data Security

We take the security of your data seriously. Your data is stored securely on cloud servers, which are encrypted at rest. We use industry-standard measures to protect your data from unauthorized access or disclosure.

8. International Data Transfer

Your data may be stored and processed in the USA, where our third-party service providers, such as Google andSalesforce.com, operate their servers. We ensure compliance with international data protection regulations, including Dubai’s and relevant global standards.

9. Minors

Our Site and services are not intended for children under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at info@luasai.com.